Koala Destination

Koala enables you to identify website visitors with ease so you can turn traffic into actionable leads. See which companies are researching your docs, checking out your pricing page, and showing intent to buy.

Segment is the easiest way to install Koala. If you’ve already got Segment running on your website, Koala recommends this approach. With Segment, you can instrument Koala without code.

Koala maintains this destination. For any issues with the destination, contact the Koala Support team.

Getting Started

1. From the Segment web app, navigate to Connections > Catalog > Destinations.
2. Search for Koala and select Add Destination.
3. Select the web source that will send data to Koala and follow the steps to name your destination. The web source chosen must use Analytics.js 2.0.
4. On the Settings tab, input your Public API Key which can be found in your Koala workspace settings under Settings > Install.
5. Once connected, you can configure how you want to send data to Koala. By default, Segment forwards track events and identify events to Koala. Koala recommends sticking with the defaults.

Destination Settings

Available Presets

Koala has the following presets:

Available Actions

Build your own Mappings. Combine supported triggers with the following Koala-supported actions:

• Identify Visitor

• Track Event

Identify Visitor

Update visitor traits in Koala.

Identify Visitor is a Web action. The default Trigger is: type = "identify"

Click to show / hide fields

Track Event

Send visitor events to Koala.

Track Event is a Web action. The default Trigger is: type = "track"

Click to show / hide fields

Settings

Segment lets you change these destination settings from the Segment app without having to touch any code.